Delivery Policy
Delivery Policy
• We deliver across Kenya and selected East African regions.
• Orders are processed within 1–2 business days after confirmation.
• Delivery timelines range between 2–5 business days, depending on location.
• Customers receive order confirmation and delivery updates once dispatched.
Returns & Exchanges Policy
• Returns or exchanges are accepted within 7 days of delivery.
• Items must be unused, unwashed, and in original packaging.
• Customized or personalized items (names, numbers, logos, team branding) are non-returnable, unless damaged or defective.
• Defective or incorrect items must be reported within 48 hours of delivery, with clear images provided.
If you need help with delivery or returns, please contact our support team and we’ll be happy to assist you.