1. Information We Collect

When you visit our website, we may collect the following types of information:

Personal Information

When you place an order, create an account, or contact us, we may collect:

Full name
Email address
Phone number
Billing and shipping address
Order history
Account login details

Payment Information

Payments are processed securely through third-party payment providers.
We do not store full card details on our servers.

Payment methods may include:

M-Pesa
Visa / Mastercard
Other payment gateways integrated with WooCommerce

2. How We Use Your Information

We use your information to:

Process and deliver orders
Provide customer support
Communicate order updates
Improve our website and services
Prevent fraud and ensure security
Send marketing emails (only if you opt-in)

We never sell your personal data to third parties.

3. Cookies & Tracking Technologies

Our website uses cookies to improve your experience.

Cookies help us:

Keep items in your shopping cart
Remember login sessions
Understand website usage through analytics
Improve website performance

You can disable cookies in your browser settings at any time.

4. Third-Party Services

We may share necessary data with trusted services including:

Payment processors
Shipping and delivery partners
Email marketing services
Website analytics tools (such as Google Analytics)

These providers only receive information required to perform their services.

5. Marketing Communications

If you subscribe to our newsletter, we may send:

Promotions
Product updates
Special offers

You may unsubscribe at any time by clicking the “unsubscribe” link in emails.

6. Data Security

We take reasonable steps to protect your data, including:

Secure HTTPS encryption
Secure payment gateways
Restricted access to personal data

7. Third-Party Links

Our website may contain links to other websites.
We are not responsible for the privacy practices of external websites.

8. Sports Teams, Clubs & Trademarks

Mashabiki Sports House sells sports apparel inspired by or representing various clubs, teams, and competitions.

All trademarks, logos, team names, and brand assets displayed on this website remain the property of their respective owners.

Use of such names and imagery is for:

Product identification
Informational and descriptive purposes
Fan merchandise representation

Mashabiki Sports House is not officially affiliated with, sponsored by, or endorsed by any sports club, league, or governing body unless explicitly stated.

If you are a rights holder and believe content should be reviewed or removed, please contact us.

9. Your Rights

You may request to:

Access your personal data
Correct inaccurate data
Delete your account and personal information

To make a request, contact us at:
support@mashabikisportshouseltd.com

10. Changes to This Policy

We may update this Privacy Policy from time to time.
Updates will be posted on this page with a new “Last updated” date.

11. Contact Us

If you have questions about this Privacy Policy, contact:

Mashabiki Sports House
Email: support@mashabikisportshouseltd.com
Phone: +254768682824